Privacy

Privacy policy.

Last updated: 27 July 2026.

This policy explains how Well Planned LTD handles personal information submitted through this website.

Who we are.

Well Planned LTD is a private limited company registered in England and Wales under company number 15891447. The registered office is 25 Middle Rd, Park Gate, Southampton SO31 7GH. You can contact us at info@wellplanned.co.uk.

Information we collect.

When you send an enquiry, Well Planned LTD may collect your name, email address, project type, project stage, property town or postcode, and any details you choose to include in your message. The website and its providers may also process basic technical information such as IP address, browser details, device information, request data and security logs.

How the information is used.

Enquiry details are used to understand your planning issue, respond to you, identify the most appropriate next step, provide requested advice or services, manage correspondence connected to your project, keep business records and meet legal obligations.

Lawful basis.

The main lawful bases for handling enquiry information are taking steps at your request before entering into a contract, legitimate interests in responding to enquiries and managing client relationships, and legal obligations where records must be kept. Where the website asks for consent for a specific use, you can withdraw that consent by contacting us.

Website services.

This static website uses Netlify Forms to receive enquiries and Google Fonts to display website typography. These providers may process technical information when the site or form is used. If website analytics, advertising pixels or other non-essential tracking tools are added later, the cookie policy will be updated and consent will be requested where required.

Sharing information.

Well Planned LTD does not sell personal information. Information may be shared with trusted professional partners, consultants, platform providers or advisers where needed to respond to your enquiry, progress your project, operate the website, protect the business, or comply with law.

Keeping information.

Enquiry information is kept only for as long as needed for responding to you, managing the project relationship, meeting legal obligations or maintaining business records. General enquiries are normally reviewed for deletion or anonymisation within 24 months of the last meaningful contact unless there is a project, dispute, legal obligation or other legitimate reason to keep them longer.

Your rights.

You can ask to access, correct, delete, restrict or object to the use of personal information held about you, subject to legal and legitimate business reasons for retaining it. You also have the right to complain to the Information Commissioner's Office if you are unhappy with how your personal information is handled.

Cookies.

See the cookie policy for information about cookies and similar website technologies.

Contact.

To ask about privacy or your enquiry details, email info@wellplanned.co.uk or use the website enquiry form.